Terms of service

Last Updated: 23/08/2026

Welcome to SaimCart.

These Terms of Service ("Terms") explain the rules for using the SaimCart website and purchasing products from us.

By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

1. About SaimCart

SaimCart is an online store based in Mysore, India, offering household, kitchen, daily-use, and other products through our website.

Business Name: SaimCart
Email: saimcartshop@gmail.com
Address:  Mysore, India
Website: www.saimcart.shop

2. Account Terms

You may be able to create an account to place orders and use certain features of our website.

You agree to:

Provide accurate and current information.
Keep your account information up to date.
Keep your password and account details secure.
Not share your account with others.
Notify us if you believe your account has been accessed without permission.

You are responsible for activities carried out through your account.

We reserve the right to suspend or cancel an account if we reasonably believe it is being misused, fraudulent, or used in violation of these Terms.

3. Pricing and Payment

All product prices displayed on SaimCart are in Indian Rupees (INR) unless otherwise stated.

Prices may change from time to time without prior notice.

The applicable price at the time you place your order will generally apply, subject to any obvious pricing errors.

We may accept payment methods such as:

UPI
Credit and debit cards
Net banking
Cash on Delivery, where available
Other payment methods displayed at checkout

Payments may be processed through third-party payment providers.

SaimCart does not normally store complete card details or banking passwords.

If a pricing or payment error occurs, we may contact you to confirm the order or cancel the affected order and provide an appropriate refund where applicable.

4. Product Descriptions

We try to provide accurate information about our products, including:

Product name
Images
Features
Size
Colour
Material
Specifications
Price

However, colours and appearance may vary slightly depending on your device or screen.

We do not guarantee that every product image or description will always be completely error-free.

If you receive a product that is materially different from its description, please contact us according to our return or refund policy.

5. Order Acceptance

When you place an order, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another communication method.

An order confirmation does not always guarantee that the order will be fulfilled.

We may cancel or refuse an order in situations such as:

Product being unavailable
Incorrect product pricing
Incorrect product information
Suspected fraudulent activity
Delivery limitations
Technical errors
Violation of these Terms
Other legitimate business reasons

If we cancel an order that you have already paid for, we will process the applicable refund.

6. Shipping and Delivery

We deliver products to locations served by our available shipping partners.

Delivery times shown on our website are estimates and may vary due to:

Courier delays
Weather
Holidays
Public events
Incorrect address information
Remote delivery locations
Other circumstances outside our reasonable control

You are responsible for providing an accurate delivery address and contact number.

Once an order has been shipped, tracking information may be provided where available.

SaimCart is not responsible for delays caused by circumstances beyond our reasonable control.

For complete information, please refer to our Shipping Policy.

7. Returns and Refunds

Returns, replacements, cancellations, and refunds are subject to our Return & Refund Policy.

Depending on the product and circumstances, we may offer:

Replacement
Refund
Return
Cancellation

Products may need to meet certain conditions to qualify for a return or replacement.

Some products may be non-returnable for reasons such as hygiene, safety, or product-specific restrictions.

Please check our Return & Refund Policy before placing an order.

8. Prohibited Uses

You must not use the SaimCart website to:

Break or violate any applicable law
Commit fraud or deception
Provide false information
Attempt unauthorized access to our website or systems
Introduce viruses, malware, or harmful code
Interfere with website security or operation
Copy or misuse our content without permission
Use automated systems to collect website information without our permission
Abuse promotional offers or discounts
Impersonate another person or business
Engage in any activity that could harm SaimCart, our customers, or our website

We may restrict or terminate access to users who violate these Terms.

9. Intellectual Property

All content on the SaimCart website, including where applicable:

Logo
Brand name
Product images
Text
Graphics
Website design
Product descriptions
Videos
Other original content

may be owned by or licensed to SaimCart and may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or use our content for commercial purposes without our written permission, except where permitted by law.

10. Third-Party Services

SaimCart may use third-party services for:

Payment processing
Shipping
Website hosting
Analytics
Marketing
Customer communication

Third-party services may have their own terms and privacy policies.

SaimCart is not responsible for the independent policies or practices of third-party services that we do not control.

11. Website Availability

We try to keep the SaimCart website available and functioning properly.

However, we do not guarantee that the website will always:

Be available
Be error-free
Be uninterrupted
Be completely secure
Be free from technical problems

We may temporarily suspend or modify the website for maintenance, updates, security, or other legitimate reasons.

12. Limitation of Liability

To the maximum extent permitted by applicable law, SaimCart will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

This may include losses resulting from:

Website interruptions
Delivery delays
Third-party service failures
Technical problems
Unauthorized access beyond our reasonable control
Loss of data or business opportunities

Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable Indian law.

13. Indemnity

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of the website or your violation of these Terms.

This does not affect any rights you have under applicable consumer protection laws.

14. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will update the "Last Updated" date at the top of this page.

Your continued use of the website after changes are posted means you accept the updated Terms, to the extent permitted by applicable law.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to applicable law, disputes relating to these Terms or your use of the SaimCart website will be subject to the jurisdiction of the courts located in Mysore, Karnataka, India.

Nothing in these Terms limits any mandatory consumer rights or remedies available to you under applicable Indian law.

16. Contact Us

If you have any questions about these Terms, please contact us:

SaimCart

Email: saimcartshop@gmail.com

Address: Mysore, India

Website: www.saimcart.shop

SaimCart
Mysore, India